An eap helps employees deal with worklife stressors, family issues, financial concerns, relationship problems, and even drug or legal concerns. It takes real skill to achieve a productive, happy and efficient working culture, where employees can perform to the best of their abilities. The employee assistance program eap is a voluntary, con. Meet with a behavioral health specialist on your terms.
Services offered by the employee assistance services health canada through the employee assistance program eap. Mylibertyassist eap services are available to the employee and immediate family members with any work, health, or life concerns. Welcome to the employee assistance programme your personal support service. The journal of employee assistance the journal of employee assistance jea is the quarterly magazine of the employee assistance professionals association, the worlds largest, oldest, and most respected membership organization for employee assistance professionals. Any staff member wishing to suggest improvements to this policy is invited to forward their suggestions to human. Employee assistance program access is easy telephonic 18002220364 18882627848 tty you wont get voice mail or a call menu the eap representative will help obtain the resources you need 24 hour7day a week assistance via toll free number. Call the eap for resources and referrals for counseling services related to grief and loss. The journal is a professional development focused publication. Are employee assistance programs eap subject to cobra. This has led to the development of employee assistance programs eaps, which provide support and resources for struggling employees and may be right for your business. It is often available to both employees and their families.
Occupational health researchers investigate employee assistance professionals approaches to workplace stress lenore s. When a customer needs help, they make a tollfree call. Access call cigna speak with a personal advocate go online visit your organizations employees and managers can access cignas employee assistance program services by phone or online 24 hours a day, 7 days a week. Given the inconsistent information relating to the effectiveness. There are times in life when you might need a little help coping or figuring. An eap is a voluntary, workbased program that offers free and confidential assessments, shortterm counseling, referrals, and followup services to employees who have personal andor workrelated problems. To estimate the effect of employee assistance program eap use on healthcare utilization as measured by health claims. Visits to the employee assistance program by an employee may be made during work hours while the employee is on employer time but must be coordinated through. Employee assistance program joint base langleyeustis. Please keep everything safe as you may need this information in future particularly if you want to contact the employee assistance programme eap. As part of cigna s employee assistance program eap, if you purchase a plan through an employer, you get access to licensed clinicians to help you with emotional, behavioral, and other issues you may be experiencing such as help with finding pet care, elder care and caregiver support. Employee assistance program your employee assistance program eap offers you, and your eligible family members, confidential, nocost assistance anytime you need it, seven days a week. An eap is a valuable resource that can help identify and resolve many workplace, family, social, economic, and mental health. Eap health and wellness presentations pdf created date.
Evaluation of employee assistance programmes in the public. Nwf state college employees may access three3 onenhour therapeutic visits per family per year, not including the screening evaluation. If an employer wants to offer facetoface counselling sessions, we can help with that too. Employee assistance program how does the program work. Employee assistance program eap the employee assistance program eap provides a valuable resource for support and information during difficult times. Youre eligible to use up to 10 free sessions per issue each yearin person, by phone, through televideo or through talkspace. Standards for employee assistance programmes in south africa preface the employee assistance programmes have grown tremendously since the 1986 introduction of the first formallystructured eap in south africa by the social services department of the south african chamber of mines. This employee assistance program eap policy template is ready to be tailored to your companys needs and should be considered a starting point for setting up your employment policies. An employers guide to employee assistance programmes. Because when your workers lead healthy lives, your business thrives.
The rapid growth of employee assistance programmes eaps has not been matched by the accompanying research base of their efficacy. The report preparation was assisted by jennifer jones, atlantic evaluation group. Employee assistance program eap vendor, were committed to providing your organization with. But the reality is that many workers spend time on the job worrying over untold personal matters that can reduce their effectiveness and curb their productivity.
Employee assistance program eap training resources, newsletters, eap posters, and worplace wellness materials, tip sheets, and educationals in powerpoint, dvd, videos, and online training. Nov 19, 2019 but the reality is that many workers spend time on the job worrying over untold personal matters that can reduce their effectiveness and curb their productivity. Federal occupational health employee assistance program we care, just call. The eap is a free, voluntary, and confidential program that provides problem identification, counseling, and referral services for employees and their covered dependents. Pdf employee assistance programs eaps provide counselling and consulting services that focus on the prevention andor remediation of personal. Azaroff1, scd, nicole champagne2, edd, suzanne nobrega1, ms, scd, karishma shetty3, ma, and laura punnett1, scd 1department of work environment, one university ave, university of massachusetts lowell. All federal agencies provide employee assistance programs eaps.
Your employee wellbeing service we all face challenges in life that can result in worry, frustration and distress. A unique data set that combines individuallevel information on eap utilization, demographic information, and health insurance claims from 1991 to 1995 for all employees of a large midwestern employer. Timely access to professional, confidential clinical services support, information and assistance to managers who are struggling with employee performance issues employer services that support the use of the eap as a management tool. The washington state employee assistance program eap is a free, confidential program created to promote the health, safety and wellbeing of public employees.
This program provides free, confidential, professional assistance to help employees and their families resolve problems that affect their personal lives or job performance. After the screening evaluation, those determinedtob ein. Through the eap, a professional counselor can be provided to help you or your eligible family members assess personal problems that can affect your health, family life, abilities and desire to excel at work. The primary aim of the employee assistance programme eap is to make a positive contribution towards maximum employee productivity and effectiveness in the. Eap can help restore and strengthen the health and productivity of employees in the workplace. It interrogates the challenges encountered in implementing the programme by examining the employees views and opinions. Employee assistance programs eap are set up and maintained by the employer to offer counseling andor advice to employees facing certain emotional or social problems. Benefits of employee assistance programmes in industrial organisations by ajala, e. Knowing it is part of an industry with a high rate. Manufacturing our client experienced an increase in costs from substance abuse cases not identified by its eap provider. Employee assistance program hmaas employee assistance program eap is an important benefit for employees, offering assistance with personal, family, or workrelated issues. Employee assistance program health and wellness presentations federal occupational health. As a state of california employee, you and your eligible dependents have access to an employee assistance program eap. Employee assistance programmes institute for employment studies.
Whether its an issue at work or home, call us anytime day or night. Very simply, it is just what it sounds like assistance to employees. Ensure that the statement of understanding sou is signed by the client for that particular case. Eaps can play a vital role by providing you with knowledge and resources to support your wellbeing. Helping you and your family cope when life gets challenging. Employee assistance program eap confidential help 24 hours a day, 7 days a week for employees and family members. Employee wellbeing isnt just limited to the workplace. Howroyd group of companies affiliates have up to 6 sessions for assessment, diagnosis, referral, and short term problem resolution.
Questions and answers what is an employee assistance program. An eap is a valuable resource that can help identify and resolve. Employee assistance professionals association publications. Best practices of employee assistance programs laura standal. The eap can be a resource to assist supervisors in getting help for the employee. Protect your peoples health and wellbeing with an employee assistance programme eap. The employee assistance program eap is a voluntary and com pletely confidential service provided to employees and their eligible family members to help meet the challenges of life. An employee assistance program eap provides employees and their household members with free, confidential assistance to help address lifes challenges that may affect their personal andor job performance through short term assistance, triage andor referral. Pdf on dec 17, 2009, mark attridge and others published employee assistance programs. Eaps have become widely adopted by businesses in the last 25 years, as the number of. Employee assistance program your resource for help with daily challenges and difficult situations. Employee assistance program handbook prince edward island.
Standards for employee assistance programmes in south africa. The eap is available 24 hours a day, 7 days a week for you and family members living with you. You may be struggling with stress at work, seeking financial or. Rr donnelley 2 employee assistance program insert january 1, 2017 introduction the employee assistance program eap is provided under the rr donnelley group benefits plan group benefits plan. Employee assistance programs have a long history of supporting employees. Generalis employee assistance programme eap, delivered by lifeworks is a confidential resource offering information, advice and support, 247, 365 days a year to employees and their families from partners to children and also dependant parents and parentsinlaw. The employee assistance programme eap is a benefit increasingly provided by uk employers that claims to reduce the effects of stress on individuals and organisations, provide a management. More than 90,000 public employees have access to eap services to help them address work and life concerns. Employee assistance program eap supplement 620042019 magellan health, inc.
Otherwise known as an eap, an employee assistance program is a scheme which an employer can implement to help their workers to relieve personal problems, including personal or workrelated issues, otherwise capable of risking their health, wellbeing or job performance. Evaluating the effectiveness of employee assistance. This paper focuses on the implementation of an employee assistance programme eap in the makhado local municipality in limpopo. You may need specialist legal or money advice or personal support and guidance to help you stay healthy both physically and emotionally. Employee assistance program eap the employee assistance program eap is a service designed to help you manage lifes challenges. The authors wish to acknowledge and thank members of the employee assistance program eap evaluation steering committee public service commission for providing direction and support to the evaluation team over the course.
An employers guide to employee assistance programs purpose of this report employee assistance programs began in the 1940s by providing employee services that primarily focused on the impact of alcohol use and abuse on job performance. Employee assistance program employee assistance program. Over time, this emphasis was broadened to include other personal issues that negatively impact job performance. Help online get help 247 with our wide range of online resources. An employee assistance program eap is a confidential workplace service that employers pay for.
Employee assistance program policy template workable. You and family members may call toll free 800 9320034 to set up an appointment or speak with a counselor by phone about your situation. Employee assistance programme eap employees will be able to talk to qualified and experienced counsellors, or get advice from our info team similar to citizens advice. Employee assistance programs eaps are employer or groupsponsored programs that are designed to alleviate workplace issues due to mental health, substance abuse, personal problems, and workplace issues. The key issue here is to determine whether or not the employee assistance program constitutes a group health plan. We provide access to a comprehensive employee assistance programme to all our customers at no extra cost. The employee assistance program eap is a voluntary and com pletely confidential service provided to employees and their eligible family members to help. Free employee assistance programme services with all our group protection products. The university of wisconsin system is composed of fouryear campuses, twoyear campuses and. Employee assistance program life doesnt always go as planned. This service can also be utilised by the immediate family of an aberdeenshire council employee who lives at the same address as the employee. It takes real skill to achieve a productive, happy and efficient. This study will examine the mandatory programs and compare them with the best practices of employee assistance programs in industry. The employee assistance program eap provides you and your dependents with confidential, shortterm counseling services and additional worklife resources.
The employee assistance concept began in the united states and remains. The employee assistance program s basic philosophy is that people can and will find satisfactory solutions to their problems if they are given adequate information, direction, and resources. This program is provided by the state of california as part of the states commitment to promoting employee health and wellbeing. Managing sensitive issues with confidence and in the. Department of health and human services employee assistance program federal occupational health. This guide gives you all the information you need to get the most out of this valuable benefit. Perhaps one of your employees is dealing with the loss of a loved one and has started showing signs of depression. Its a valuable business benefit supporting their managers and employees. As a supervisor you may become concerned with changes in an employee s. The eap works with management and unions to offer early intervention in wellness programming in the workplace. The effect of employee assistance programs use on healthcare. Some of the issues which employees seek help include. Eaps are also called employee and family assistance programs efaps or member assistance programs maps.
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